Bug: Tags haven't imported from exported settings zip

[mshakawati]

Description

Hi there

I've spent hours working on Files , creating tags and assign them to folder, then I exported the setting trying to reimport them again, and all tags became Unknown , which is indeed frustrating and making the app useless.

Steps To Reproduce

1
2
2

Files Version

3.9.1.0

Windows Version

10.0.22621.5189

User ID

9cd90632-a2bd-44bc-b267-994b42bb1c61

Log File

2025-04-21 12:44:53.5357|Information|App launched. Launch args type: LaunchActivatedEventArgs
2025-04-21 12:44:54.1450|Information|Adding cloud provider "OneDrive" mapped to C:\Users\MohammedHakawati\OneDrive
2025-04-21 12:44:54.4961|Information|Drive added: C:, Fixed
2025-04-21 12:44:54.8016|Information|Adding cloud provider "OneDrive - VLIR-UOS" mapped to C:\Users\MohammedHakawati\OneDrive - VLIR-UOS
2025-04-21 12:44:54.9247|Information|Adding cloud provider "SharePoint - MohammedHakawati" mapped to C:\Users\MohammedHakawati
2025-04-21 12:44:55.0271|Information|Adding cloud provider "SharePoint - VLIR-UOS" mapped to C:\Users\MohammedHakawati\VLIR-UOS
2025-04-21 12:44:57.5434|Information|SIDELOAD: Checking for updates...
2025-04-21 12:44:58.1809|Information|SIDELOAD: Current Package Name: Files
2025-04-21 12:44:58.1812|Information|SIDELOAD: Remote Package Name: Files
2025-04-21 12:44:58.1814|Information|SIDELOAD: Current Version: 3.9.1.0
2025-04-21 12:44:58.1816|Information|SIDELOAD: Remote Version: 3.9.1.0
2025-04-21 12:44:58.1817|Warning|SIDELOAD: Update not found.
2025-04-21 12:45:22.3135|Information|SIDELOAD: Checking for updates...
2025-04-21 12:45:22.3972|Information|The app is being activated. Activation type: LaunchActivatedEventArgs
2025-04-21 12:45:22.6892|Information|SIDELOAD: Current Package Name: Files
2025-04-21 12:45:22.6895|Information|SIDELOAD: Remote Package Name: Files
2025-04-21 12:45:22.6897|Information|SIDELOAD: Current Version: 3.9.1.0
2025-04-21 12:45:22.6898|Information|SIDELOAD: Remote Version: 3.9.1.0
2025-04-21 12:45:22.6899|Warning|SIDELOAD: Update not found.
2025-04-21 12:45:22.7367|Information|Drive added: C:, Fixed
2025-04-21 12:46:09.5508|Warning|System.InvalidCastException: Unable to cast object of type 'System.Text.Json.JsonElement' to type 'Files.App.Data.Enums.BackdropMaterialType'.
at Files.App.Helpers.AppSystemBackdrop.OnSettingChanged(Object sender, SettingChangedEventArgs e)
at Files.App.Utils.Serialization.BaseJsonSettings.RaiseOnSettingChangedEvent(Object sender, SettingChangedEventArgs e)
at Files.App.Services.Settings.UserSettingsService.ImportSettings(Object import)
at Files.App.ViewModels.Settings.AdvancedViewModel.ImportSettingsAsync()
2025-04-21 12:46:09.5797|Information|Drive added: C:, Fixed

[yaira2]

Can you check the Tags settings page and confirm if there are multiple tags under 'unknown'?

[Josh65-2201]

Can you also check in the exported zip for filestag.json and if the tags you set are in that file.

Also in future upload the debug.log file and don't copy and paste the text

[mshakawati]

Yes , all are in the file, and when I imported the settings again, all tags become Unknown ( I have more than 50 tags :))

[yaira2]

Can you please clarify where it's being displayed as unknown? Do you mean the settings page or the sidebar?

[mshakawati]

As mentioned in the previous comment (all tags became "Unknown"), now, alongside each, all assigned tags have also changed to "Unknown." Consequently, to remove all of them and start over again.

Thank you.

[yaira2]

Please share a screenshot of the tags section in the sidebar. Can you also share a screenshot of the tags settings page?

Consequently, to remove all of them and start over again.

From what it sounds like, the tags are all there and all that's missing is the tag color and name. I'll be able to confirm once you share the screenshots.