| copyright | lastupdated | keywords | subcollection | content-type | ||
|---|---|---|---|---|---|---|
|
2025-04-14 |
IBM Cloud billing, commitment model, using commitments, FAQs, enterprise savings plan, savings plan, pay as you go with committed use |
account |
faq |
{{site.data.keyword.attribute-definition-list}}
{: #commitmentfaqs}
FAQ for Enterprise Savings Plan might include questions on how to view and manage your commitments, understand billing impacts, and handle account limitations when commitments are active. To find all FAQ for {{site.data.keyword.cloud_notm}}, see our FAQ library. {: #shortdesc}
{: #commitment-subscription} {: faq}
The Enterprise Savings Plan model is similar to the Subscription model. Unlike a subscription, when you have a commitment, you commit to spend a certain amount and receive discounts across the platform even after your commitment term ends. Any overage that is incurred on the account continues to receive a discount.
{: #commit-signup} {: faq}
Contact {{site.data.keyword.Bluemix_notm}} Sales{: external} to sign up for {{site.data.keyword.Bluemix_notm}} Enterprise Savings Plan. To view your account ID, select Register with a Code during account registration. After you consult with a sales representative, you receive a confirmation email with your commitment quote details and information about {{site.data.keyword.Bluemix_notm}}'s Terms and Conditions. Your account is activated upon order processing.
{: #existing-commit} {: faq}
To view your existing Enterprise Savings Plan commitments, in the {{site.data.keyword.Bluemix}} console, go to Manage > Billing and usage, and select Commitments > Enterprise Savings Plan.
Click the tabs to view the remaining credit in your active commitments and any upcoming commitments that aren't yet valid. A commitment is expired if its term expires or all of its credit is spent.
{: #view-commit} {: faq}
To view your Enterprise Savings Plan commitment usage, in the {{site.data.keyword.Bluemix}} console, go to Manage > Billing and usage, and select Commitments > Enterprise Savings Plan.
- Click the tabs to view information on active or upcoming commitments.
- Use the graph to view what you've spent toward your overall committed amount.
- View monthly breakdown of the spending history for the commitment in the table.
{: #view-terms} {: faq}
After you consult with a sales representative to sign up for {{site.data.keyword.Bluemix_notm}} Enterprise Savings Plan, the sales team will email you a copy of your quote and information about {{site.data.keyword.Bluemix_notm}}'s Terms and Conditions.
{: #add-commit} {: faq}
Contact your {{site.data.keyword.Bluemix_notm}} Sales{: external} representative to add a new commitment to your account.
{: #invoice-commit} {: faq}
Since you committed to a certain amount for a certain period of time and you didn't reach it, {{site.data.keyword.Bluemix}} have the rights to charge you with the remaining amount.
Can I convert my US-based USD Pay-As-You-Go to a Subscription account? If so, what kind of impact does the commitment model have?
{: #payasyougo-to-subscription-account} {: faq}
Yes, you can convert your account from US-based USD Pay-As-You-Go to an Enterprise Savings Plan, but it will be only effective after the term end of your former plan.
{: #child-commitment} {: faq}
Accounts with active commitments can't be imported to the enterprise until their commitment term ends. You will see the following message:
Unable to import account [Account name] can't be imported until the end of the commitment term.
Child accounts must complete any active commitment term before they are added to an enterprise.