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To make installing Intercom easy, where possible a `<script>` tag **will be automatically inserted before the closing `</body>` tag**. For most Rails apps, **you won't need to do any extra config**. Having trouble? Check out troubleshooting below.
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### Live Chat / Acquire
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With our [Acquire package](https://www.intercom.io/live-chat), Intercom Messenger now works with logged out users and visitors to your web site. Include the Intercom snippet on every page by setting:
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### Live Chat
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With the Intercom Messenger you can [chat](https://www.intercom.com/live-chat) with users and visitors to your web site. Include the Intercom Messenger on every page by setting:
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```ruby
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config.include_for_logged_out_users =true
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```
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* If you want the Intercom Messenger to be available when there is no current user, set `config.include_for_logged_out_users = true` in your config and sign up for the [Acquire](https://www.intercom.io/live-chat) package.
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* If you want the Intercom Messenger to be available when there is no current user, set `config.include_for_logged_out_users = true` in your config and sign up for the [Respond](https://www.intercom.io/live-chat) package.
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Feel free to mail us: [email protected], if you're still having trouble.
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@@ -69,7 +68,7 @@ If you want to use secure mode, ensure you set your API secret in `config/initia
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**Note: This example is just for the sake of simplicity, you should never include your api secret in source control. Instead, you should use the Rails [secret config](http://guides.rubyonrails.org/4_1_release_notes.html#config-secrets-yml) feature.**
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### Shutdown
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If you use Intercom Acquire combined with another product like Support, Learn or Engage, any user that uses a shared computer and browser with someone else will be able to see the most recently logged in user’s conversation history until the cookie expires.
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If you use Intercom Respond combined with another product like Engage, any user that uses a shared computer and browser with someone else will be able to see the most recently logged in user’s conversation history until the cookie expires.
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Because of this, it’s very important to properly shutdown Intercom when a user’s session on your app ends (via manually or automatically logging out).
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