Refactored code

Signed-off-by: Waleed Malik <[email protected]>

Author: ahmedwaleedmalik

content/kubelb/main/support-policy/_index.en.md

@@ -21,7 +21,7 @@ What is not covered:
 
 - Issues related to the underlying Kubernetes cluster and infrastructure.
 - Custom configurations for the underlying product suite including ingress-nginx, Envoy Gateway, External DNS, and Cert Manager. KubeLB only provides you with sane default configurations and an integration for those products.
-- Issues related to misconfigured Ingress or Gateway API resources.
+- Issues related to misconfigured Ingress or Gateway API resources by the KubeLB users(tenant clusters). For example, misconfigured TLS certificates or missing hostnames in the Ingress or HTTPRoute resources.
 
 {{% notice info %}}
 **Discover our enterprise-grade support offerings and customized solutions for your organization's needs. [Contact our solutions team](mailto:[email protected]) to explore how we can help ensure your success.**

content/kubelb/v1.1/support-policy/_index.en.md

@@ -21,7 +21,7 @@ What is not covered:
 
 - Issues related to the underlying Kubernetes cluster and infrastructure.
 - Custom configurations for the underlying product suite including ingress-nginx, Envoy Gateway, External DNS, and Cert Manager. KubeLB only provides you with sane default configurations and an integration for those products.
-- Issues related to misconfigured Ingress or Gateway API resources.
+- Issues related to misconfigured Ingress or Gateway API resources by the KubeLB users(tenant clusters). For example, misconfigured TLS certificates or missing hostnames in the Ingress or HTTPRoute resources.
 
 {{% notice info %}}
 **Discover our enterprise-grade support offerings and customized solutions for your organization's needs. [Contact our solutions team](mailto:[email protected]) to explore how we can help ensure your success.**