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Adjust headers NDM #29268

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Adjust headers NDM #29268

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16 changes: 8 additions & 8 deletions content/en/network_monitoring/devices/troubleshooting.md
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Expand Up @@ -12,7 +12,7 @@

Use the information below for troubleshooting Datadog Network Device Monitoring. If you need additional help, contact [Datadog support][1].

### Device not visible in Datadog
## Device not visible in Datadog

The following assumes you are running Datadog Agent v7.61.0+.

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Refer to your vendor specific documentation for additional information on running these commands.

### Troubleshooting SNMP Errors
## Troubleshooting SNMP Errors

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Datadog.headings 

'Troubleshooting SNMP Errors' should use sentence-style capitalization.
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Suggested change
## Troubleshooting SNMP Errors
## Troubleshooting SNMP errors

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I was taking a look at this one and I'm going to add the header changes to the linked PR to avoid merge conflicts, so will take the suggestions here and move them here:

#29124

Thank you both!


If either the SNMP status or Agent walk shows an error, it could indicate one of the following issues:

#### Permission denied
### Permission denied

If you see a permission denied error while port binding in agent logs, the port number you've indicated may require elevated permissions. To bind to a port number under 1024, see [Using the default SNMP Trap port 162][8].

#### Unreachable or misconfigured device:
### Unreachable or misconfigured device:

**Error**:
```plaintext
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```
3. Ensure your community string matches.

#### Incorrect SNMPv2 credentials
### Incorrect SNMPv2 credentials

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'Incorrect SNMPv2 credentials' should use sentence-style capitalization.

**Error**:
```
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If using SNMPv2, ensure that a community string is set.

#### Incorrect SNMPv3 privacy protocol
### Incorrect SNMPv3 privacy protocol

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'Incorrect SNMPv3 privacy protocol' should use sentence-style capitalization.

**Error**:
```
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- privKey
- privProtocol

### Traps not being received for devices
## Traps not being received for devices

1. Check the Datadog `agent.log` file to ensure that you can bind to the traps port. The following error indicates that you are unable to bind to the traps port:

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sudo setcap 'cap_net_bind_service=+ep' /opt/datadog-agent/bin/agent/agent
```

#### Traps incorrectly formatted
## Traps incorrectly formatted

1. Navigate to the troubleshooting dashboard in NDM:

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